WHSmith Law Store Privacy Policy

This Privacy Policy explains how all personal information collected via the WHSmith Law Store website will be used.

If you have any queries or requests concerning your personal information please contact us at enquiries@lawpack.co.uk.

Information collected

Lawpack collects the details you provide when using the WHSmith Law Store website together with other information about your use of the service and the WHSmith Law Store website website. This information (excluding details of payment cards used, which are only handled by a secure online payment agent) is provided to Lawpack Publishing Limited (Lawpack), which is the legitimate owner and controller of the information.

Lawpack also monitors customer traffic patterns and site use in order to improve the service provided.

Use of your information and your preferences

Lawpack will use your information to:

•  fulfill you order
•  manage and improve its services
•  understand customers' shopping habits
•  unless you indicate otherwise, contact you with offers and information about products and services of interest to you and your family

Please note that there may be instances where it may be necessary for Lawpack to communicate with you, in any event, for administrative or operational reasons relating to the WHSmith Law Store website.

Disclosures of your information

Lawpack would like to reassure you that your details are safe and will never be released to companies outside Lawpack Publishing Limited for their marketing purposes.

Lawpack will share your details among Lawpack companies at home and abroad and businesses that process information on its behalf (e.g. printers who need certain details to print mailings).

Lawpack may also use and share information relating to groups of customers, without identifying individuals, to learn more about customer behaviour and find ways of enhancing its service.

Other websites

The WHSmith Law Store website may contain links to other websites which are outside Lawpack’s control and are not covered by this Privacy Policy. If you access other sites using the links provided, the operators of these sites may collect information from you which will be used by them in accordance with their privacy policy, which may differ from this one.

Cookies

"Cookies" are small pieces of information sent by a web server to a web browser, which enables the server to collect information from the browser.

The WHSmith Law Store website uses cookies to:

•  help ensure the security of transactions
•  provide the mechanisms for online shopping
•  enable traffic monitoring

Whilst you do not need to allow your browser to accept cookies in order to access the WHSmith Law Store website, you must have cookies enabled if you wish to shop online at the WHSmith Law Store website.

Most browsers allow you to turn off the cookie function. If you want to know how to do this please look at the help menu on your browser. As described above this will restrict your use of the WHSmith Law Store website.

Access rights

You have a right to access the personal data that is held about you.

To obtain a copy of the personal information Lawpack holds about you, please write to Lawpack at the following address: Lawpack Publishing Limited, 76-89 Alscot Road, London SE1 3AW enclosing your postal details and a cheque for £10 payable to Lawpack Publishing Limited.